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General news

    Celebrating diversity - resident celebration events

    To support our value of celebrating diversity, we’re launching a new series of events for residents.


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    Safe Space Story Website

    We’ve launched Domestic Abuse Safe Spaces

    There are lots of ways that we can help you if you need practical and emotional support.


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    Introducing our new resident led panel

    Your new resident-led strategic panel is now up and running with nine resident members who will help…


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    Gas Safety Check

    Gas and carbon monoxide safety in your home

    By law, we must check all gas appliances in our rented homes each year to make sure they’re safe.


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    Electrical safety in your home

    We use electricity every day to access entertainment and help keep our homes warm and bright. It’s s…


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    Changes to social and affordable rents from April 2024

    This year we will be increasing rent across all our social and affordable rented homes in line with…


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    Outside Space

    Using your outdoor space safely

    If you have a balcony, garden or use of a communal space, it’s your responsibility to use it safely…


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    Spotthesigns (2)

    How we’re helping domestic abuse survivors

    We're working with the London Borough of Waltham Forest and local charity Furnishing Futures to deli…


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    Watch out for cold callers pretending to be our repairs team

    Some residents have reported that they’ve received phone calls from people offering surveys and trea…


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    Man Lookingoverpaperwork

    Been asked to pay an upfront loan fee? It could be fraud

    Financial pressure can build up in January after the festive and New Year celebrations.


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    Christmas Decorations

    Christmas opening times

    Opening hours for our contact centre over Christmas and the New Year.


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    Free sewing programme for women

    We're working with social enterprise Kundakala to support their Make and Mend sewing programme at ou…


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    People Laughing

    Changing the way you get involved

    Thanks to everyone who applied to join our new resident strategic panel in October.


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    Woman In Kitchen Looking Outisde

    Domestic abuse – recognising the signs

    Domestic abuse can happen to anyone, regardless of age, sex, ethnicity, disability or sexual orienta…


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    Economic abuse – how to spot the warning signs

    Domestic abuse takes many forms. Abuse can be physical or sexual abuse, violent or threatening behav…


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