A free and confidential service for all residents

Our specialist advisors provide one-to-one advice, taking into account your circumstances, needs and challenges.

They have a detailed understanding of benefit law, what benefits are available and options for dealing with debt.

Our team can support you in all aspects of welfare benefits including: 

  • Universal Credit
  • Housing Benefit and Council Tax
  • Job Seeker's Allowance and Employment and Support Allowance
  • Personal Independence Payments (PIP)
  • Disability Living Allowance (DLA)
  • Working and Child Tax Credits
  • Benefit appeals and tribunals
  • Bedroom tax
  • Benefit cap
  • Discretionary Housing Payments
  • Social Fund applications
  • Debt advice
  • Grant applications.

Important notice for our customers

To make sure you receive the right information for your property, please enter your postcode and door number only (e.g. Flat 6 - enter 6. Flat A - enter street address number).

Not a customer and you have a question, please call 0300 123 3456 and we’ll be happy to help.

We've got your postcode

If you would like to change the postcode used, please .

Support Finder

Support Finder is the quick and easy way to find the help you need.