Tackling antisocial behaviour
It’s important to us that our residents live together in an environment of respect and tolerance. So we won’t put up with antisocial behaviour in any form.
We take it very seriously and will do all we can to tackle it.
Antisocial behaviour (ASB) takes a range of different forms. In general, any action that causes a nuisance or annoyance to others is considered to be antisocial behaviour. It’s important to remember though that certain levels of noise, such as children playing or dogs barking intermittently, is part of life and not classed as antisocial behaviour.
We use a range of preventative measures, early intervention and legal action. This includes the full range of tools and powers available to us as outlined in the ASB, Policing and Crime Act 2014.
Download our antisocial behaviour policy (pdf, 166kb)
Before reporting antisocial behaviour to us
You should first try speaking to your neighbour or the person you believe is behaving unacceptably. It’s possible that they may not even be aware they’re causing a problem.
In most cases, where it's safe to do so, residents should be able to resolve disputes themselves. We record all reports of antisocial behaviour, but only take action or investigate what we feel is genuine antisocial behaviour or someone acting unreasonably.
Here are some of the most common forms of antisocial behaviour and how we recommend you deal with them.
Arson
Arson is a serious crime. Call the fire brigade and police immediately on 999 in an emergency or 101. You’ll be given a crime reference number. Please then contact us and we’ll record the details and carry out a full investigation. To report someone you suspect of committing an arson attack anonymously, contact Crimestoppers on 0800 555 1111 or using their website.
Graffiti
Graffiti is criminal damage and can also be a hate crime. You should report it to us. We’ll remove hate-related graffiti or anything directed at you or your family within 24 hours. If it’s not hate-related, we’ll deal with it through our Estate Services. Any graffiti not on Peabody Group property should be reported to your local authority or to the police on 101 if it is hate-related.
Vehicle crime
Vehicle theft or damage is a crime and should be reported to the police on 999 in an emergency or on 101. To report a vehicle crime anonymously, contact Crimestoppers on 0800 555 1111 or using their website.
Threats, intimidation and actual violence
These are a serious criminal offence. Whether you’re the victim or witness you should report any threats, intimidation or acts of violence to the police on 101 or 999 in an emergency. Once you’ve done this, contact us to let us know your crime reference number and we’ll record the details and carry out a full investigation.
You can also get help and advice from the Victim Support website or by telephone on 0808 168 9111.
Drug use or dealing
This is a crime and you should report it to the police immediately on 101 or 999 in an emergency. If you want to report suspected drug dealing anonymously, contact Crimestoppers on 0800 555 1111 or use their website. Once you’ve reported it to the police, contact us and we’ll record the details and carry out an investigation.
Rowdy or drunken behaviour
Report this to the police on 101 or 999 in an emergency. Once you’ve done this, please contact our customer service team to let us know your log number. We’ll record the details and carry out an investigation.
Gun or knife crime
Report this to the police immediately on 101 or 999 in an emergency. To report someone you believe to be in possession of a gun illegally anonymously, contact Crimestoppers on 0800 555 1111 or using their website. Once you’ve reported it to the police, contact us and we’ll record the details and assist the police to carry out an investigation.
Verbal abuse, intimidation or harassment
If you feel threatened or concerned for someone else’s safety contact the police immediately on 101 or 999 in an emergency. To report someone for harassment, intimidation or abuse anonymously, contact Crimestoppers on 0800 555 1111 or using their website. Once you’ve reported it, contact us and we’ll record the details and carry out an investigation.
Please remember that we’ll need specific details such as the words that were used, why you felt that the behaviour was intimidating and how exactly you were being harassed.
Nuisance or dangerous dogs
Report dog fouling on public property to your local authority as they have the powers to fine or prosecute offenders. If it’s on Peabody Group property, let us know. We won’t create an antisocial behaviour case for dog fouling but will deal with it through our Estate Services. If the dog fouling is not on Peabody Group property, you’ll need to contact the local authority.
To report a dog that you feel may be dangerous or aggressive, contact your local dog warden. Details for both of these are available here. Owning a dangerous dog or failing to properly control a dog is a crime and should be reported to the police.
Gangs or group disorder
Report large groups or gangs of people who are causing a nuisance or intimidation to the police on 101 or 999 in an emergency. They have dispersal powers to move on groups of two or more people from areas where there is persistent antisocial behaviour. You should also let us know if any groups or gangs are causing problems in your area.
Contact us
We take antisocial behaviour very seriously and won't tolerate it in any form. If you let us know we'll do all we can to tackle it.