Know. Act. Report.
ASB can have a big impact on you and your family, so we take reports of ASB very seriously.
In an emergency, always call 999. For non-emergencies, call 101.
What is ASB?
ASB occurs when someone is causing harm or distress to people outside their home in the neighbourhood.
ASB is:
Arson
Anti-social drinking
Intimidation, harassment and verbal abuse
Dangerous or uncontrolled animals
Dumping rubbish
Shouting, swearing and fighting
Loud noises and regular parties at unsociable hours
Graffiti and vandalism
Unsafe driving or inconsiderate parking
Not all noise is antisocial behaviour
While some activities and actions make more noise than others as we go about our everyday lives, not all noise is ASB.
Things like:
- Household activities like using the washing machine or the hoover
- Babies crying
- People talking loudly
- Low-level sounds from TVs or radios
- One-off parties
These aren’t antisocial behaviour.
Report ASB
We take anti-social behaviour very seriously and won’t tolerate it in any form. If you let us know, we’ll do all we can to tackle it.
Sorting out problems with a neighbour
If you feel some of the noise or actions from your neighbours are antisocial, it's often best to try and resolve things between you in the first instance.
A friendly conversation can often help solve the issue. Your neighbour may not realise they’re causing a problem.
If you speak to your neighbour:
- Keep things friendly
- Speak at an appropriate time
- Give each other a chance to speak
- Explain the issues calmly
If you've spoken to your neighbour and things haven't got better, then contact us.
Helplines and resources
Childline
The Childline website has lots of advice and support for children and young people experiencing abuse.
Crimestoppers
If you have information about people who commit hate crimes and do not want to talk to the police, you can contact Crimestoppers anonymously. You don't have to give your name. You will never have to give a statement to police, or go to court.
Domestic Abuse Support (DAVSS)
DAVSS is an award winning community based charity supporting any victims of domestic abuse, aged 16 years and above, in West Kent. Using a unique and highly effective professional volunteering model, it provides vital support to clients who've experienced domestic abuse.
Men's Advice Line
A confidential helpline for any man experiencing domestic violence and abuse from a partner (or ex-partner).
National Domestic Abuse Helpline
The National Domestic Abuse Helpline supports women experiencing domestic abuse. Call for free and in confidence on 0808 2000 247.
National Stop Hate UK
You can find help and support from the National Stop Hate UK website and 24 hour help line on 0800 138 1625.
NSPCC
The National Society for the Prevention of Cruelty to Children is a British child protection charity.
To contact an NSPCC professional counsellor any time of day for help, advice and support, please visit their website.
Victim Support
Victim Support is the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected. They aren't a government agency or part of the police and you don't have to report a crime to the police to get their help. You can call any time after the crime has happened, whether it was yesterday, last week or several years ago.
Reporting concerns
For child protection, contact the NSPCC for advice and reporting.
For concerns about vulnerable adults, reach out to your local council's adult safeguarding team.
To report a crime, contact the police on 101 or report online.
For confidential advice on any of the above, feel free to contact us.
PeaPod - Antisocial behaviour: tools, tips and support
Head of Community Safety, Adam, is joined by Community Safety Specialists, Davey and Sharon, to discuss what ASB is, how we can help, and what steps residents can take to address it.
They share practical tips for resolving issues, explain how mediation can fix conflicts, and share what support is available.