What support can I get?

There are lots of ways that we can support you if you’re not quite feeling yourself.

Our friendly team are here to help you and can connect you to vital support services offering practical and emotional advice.

We can help you access the right advice and support if you’re:

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Feeling socially isolated or experiencing physical or mental health issues

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Wanting to find out more about how you can connect with your local community

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Support to sustain tenancy

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Struggling to get online or access digital services that would improve your wellbeing

House

Struggling with your new home and local community

Online Training

Facing unemployment or struggling to find work

How does it work?

We’ll work with you to find the best solution. This could include one to one support from our colleagues as well as tapping into our partnerships with local, specialist services to access a range of practical and emotional support. 

You can visit one of our Wellbeing Hubs to meet with us in person, complete the form below to self-refer, or call us on 0300 123 3456.  

You’ll be assigned to a dedicated wellbeing specialist who'll take time to listen to you and understand your needs. They'll then work with you to make sure you’re supported in the best way for you. 

Our Wellbeing Hubs

We have several Wellbeing Hubs located across London. You can drop in during our opening hours, no appointment is needed. 

Jasmine Centre

Lancaster Road
Southall
Ealing
UB1 1AT 

Open:
Last Wednesday of the month, 12pm to 3pm 

 

Pembury Community Centre 

1 Atkins Square, Dalston Lane
Hackney
E8 1FA

Open:
On the first Monday of the month, 12pm to 3pm

The Unity Centre

103 Church Road
Brent
NW10 9EG 

Open:
Wednesday (every fortnight) 10.30am to 1pm 

New Leaf Advice Centre

124a Blaker Court
Charlton
SE7 7EU

Open: Monday to Friday 9:30am - 4:30pm. 

The Farmhouse

Nightingale Avenue
Oxford
OX4 7BU

Open: We have a drop-in session every month on a Thursday:

  • 20 November 10.30am- 2.30pm
  • 11 December 10.30am- 2.30pm

Stop Smoking Service

If you’re over 18 and live in Thamesmead, you can now access free, personalised support to help you quit smoking.  

Success stories

Our experienced team has been helping residents in various ways with some great results. Here is a small selection of our successes with specific stories on how residents have benefited from using our service.

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Sarah's story

Sarah* was referred to us by our collections team. Her 18-year-old granddaughter had recently attempted suicide and was now living with her. The family were struggling to make ends meet.
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Jane's story

Jane* was due to move into a new home with us, but issues with the condition of the property meant the move couldn’t go ahead.
Older Resident

Gemma's story

Gemma* was referred to us with serious rent and council tax arrears. She also needed help checking what benefits she could claim.

Get in touch

Please complete the form below and we'll contact you to discuss how we can support.

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Data protection

We take our data protection responsibilities seriously and collect, store and process data in line with data protection law. To find out more about how we use your personal information please visit our privacy policy statement.

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Benefits and money advice

Our team offers free, confidential and impartial advice on money and benefits. We’ve already helped many residents find solutions to financial problems.
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Employment support

Need help with your CV, interview techniques or job search? Find out more about the support available.
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Skills and training

Whether you need guidance on training and employment, or help to improve your skills – we’re here for you.
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Business support

We offer various support to help kickstart a business idea or scale up your current business. 

Support Finder

Support Finder is the quick and easy way to find the help you need.