Advice and wellbeing

There are lots of ways that we can support you if you’re not quite feeling yourself.

Our Financial Inclusion team are here to help you and can connect you to vital support services offering practical and emotional advice.

We can help you access the right advice and support if you’re:

• Feeling socially isolated or experiencing physical or mental health issues.  
• Wanting to find out more about how you can connect with your local community.
• Facing unemployment or struggling to find work.
• Struggling to get online or access digital services that would improve your wellbeing.
• Struggling with your new home and local community.
• Support to sustain tenancy.

How we can help you

We’ll work with you to find the best solution. This could include 1:1 support from the Financial Inclusion Specialist as well as tapping into our partnerships with local, specialist services to access a range of practical and emotional support. 

You can visit one of our Wellbeing Hubs to meet with us in person, complete the form below to self-refer, or call us on 0300 123 3456.  

You’ll be assigned to a dedicated wellbeing specialist who'll take time to listen to you and understand your needs. They'll then work with you to make sure you’re supported in the best way for you. 

They can also signpost you to a range of internal services and external organisations who can help with:

• Specialist advice from organisations including mental health services.
• Employment and financial support.
• Foodbank and supermarket vouchers.
• Support to get online including access to training and digital devices.
• Referring to other local and national advice and support services. 

Talk to us 

We have several Wellbeing Hubs located across London. You can drop in during our opening hours, no appointment is needed.