Paying your rent and service charges
If you’re a resident, leaseholder, shared owner or freeholder we may charge you for things like caretaking, door entry phones and services in communal areas. This is known as a service charge.
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Your credit score
Find out how we’re helping social housing tenants improve their credit score by sharing rental payment records.
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How to pay
It’s important you keep on top of your service charge payments. Find out the different ways you can pay.
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Service charges for homeowners
As a homeowner, you sometimes pay a service charge to cover the day-to-day costs of maintaining your estate and block. Find out more.
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Service charges for tenants
As a Peabody tenant, you usually pay a service charge to cover things like repairs in communal areas and ground maintenance. Find out more.
Tenant and family support
Our Tenant and Family Support Team offers support and advice to tenants who need help managing their tenancy or may even be at risk of losing it.