Following these tips below will help you save money, keep safe and well and be a little more sustainable.

Having fun while staying safe

The next few months are usually a busy time of year for many people, with lots of celebrations and gatherings to look forward to.

Whether you’re celebrating Diwali, dressing up for Halloween, enjoying fireworks night or celebrating Christmas and New Year, our fire safety page has lots of useful information about keeping safe inside your home.

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Helping you save energy and money

With the winter months approaching, it’s a good time to think about how you can save on your energy bills and be a little more sustainable too.

We’ve partnered with social enterprise Pocket Power and energy and money saving service Leap to offer free advice and support for our residents.

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Supporting you

We’ve put together a list of organisations and online resources to help you with the increasing cost-of-living.

Our support finder includes links to national and local support. It covers everything from energy bills, food costs and debt advice to government funding, training and education and mental, physical and emotional wellbeing.

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Help with finding food banks and free food options

If you’re struggling to buy enough food, local food banks can help. They’re also a great place to meet other members of your community and offer food and possessions you may no longer need to people who could make use of them.

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Find a cosy corner near you

We've introduced cosy corners at some of our community centres and everyone's welcome.

Each cosy corner offers something a little different. But whichever of our community centres you visit, you'll find a warm and friendly space where you can relax, keep warm and get advice about staying warm in your own home this winter.

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Using your outdoor space safely

Fire safety guidelines help you stay safe when using your balcony and outdoor spaces. If you have a balcony, garden or use of a communal space, it’s your responsibility to use it safely to prevent any fire risks.

Visit our fire safety page to learn more about how we’re working to keep you safe and what you can do to help keep you and your family safe.

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Regularly testing your smoke alarm

Smoke alarms and heat detectors are life-saving devices, but they are also one of the most neglected.

You should test your smoke alarm at least once a month to make sure it’s working properly.

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Gas and carbon monoxide safety in your home

By law, we must check all gas appliances in our rented homes every year to make sure they’re safe.

Your annual gas safety inspection is essential to make sure your home is gas safe and to reduce the risk of carbon monoxide poisoning.

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Damp, mould and condensation

It’s our priority to make sure everyone has a warm, safe and dry home. If you’re experiencing damp, mould or condensation issues in your home please get in touch with us immediately. We understand how distressing it can be and want to put it right.

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Electrical safety in your home

A large number of domestic fires are caused by electrical faults. So it’s very important you look after electrical equipment. Just because something works, doesn't mean it's safe. But there are simple steps you can take to keep you and your family safe.

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Keeping communal areas clear and tidy

We understand that belongings and household items can build up over the festive season with regular waste and recycling collections usually being disrupted.

Before you start any decluttering, please have a think about how you plan to get rid of any unwanted items first.

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Winter wellbeing visits for elderly residents

From 27 November until the end of January 2024 we're visiting residents aged 75 and over  

Your Neighbourhood Manager will send you a letter to let you know when we'll be in your area.  

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Winterproofing your outdoor space

Being able to enjoy our outside space feels more important than ever right now. With the weather getting colder, we wanted to share some top tips for weather proofing your outdoor space to make sure it’s winter ready and help keep everyone safe and well. 

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Tips to help avoid slips and trips

Our Estates Services team will clear hazardous snow, ice or fallen leaves from communal areas and paths. However, if you have your own balcony or garden, it’s your responsibility to keep paths leading to individual front doors, driveways, garden paths and balcony entrances clear and hazard free. 

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Help to keep your home warm during winter

As the days get shorter and the temperature drops, it’s important to prepare your home for everything the colder months can bring.

Check out our tips to help you reduce your energy bills and help keep you warm this winter.

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Don’t be left out in the cold - tips for checking your boiler

Lots of our homes rely on gas for heating and hot water. With the cold weather approaching, we’ve put together some handy tips to make sure your boiler is working properly. They’ll also help minimise the risk of any problems with your heating and hot water.

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Health and wellbeing

There are lots of ways that we can support you with any circumstance impacting your emotional, physical or mental wellbeing.
Pesonal Safety

Personal safety

Working to keep you and your neighbourhood safe.
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Employment support

Need help with your CV, interview techniques or job search? Find out more about the support available.

Support Finder

Support Finder is the quick and easy way to find the help you need.