How can I check if my boiler is working? 

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Turn your heating on and see how quickly your home warms up. 

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Run the hot tap and check how warm your water gets. 

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Listen out for any strange noises when it fires up – it should hum along nicely, not bang or clank.

What if my heating or hot water isn’t working as it should? 

Before contacting us, you can try these simple checks: 

Check your credit

If you’ve got a prepayment meter, check your credit. 

Check your fuse box

Check that the switches in your fuse box haven’t tripped. 

Reset your timer

If you’ve had a power cut recently, the timer might need resetting. Use your instruction manual to set it back to the times you want. 

Look at the pressure gauge

Most boilers work best at around 1-1.5 bar. Low pressure can lead to inefficient heating. If it’s below 1 bar, you can usually top it up yourself – follow your boiler manual .

Check for fault codes

If your boiler shows a fault code like F.75, try pressing the reset button. 

Still not working? 

If you’ve tried these checks and your boiler still isn’t working, contact us and we’ll arrange a call out. 

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    Extra tips to keep your heating and home safe and comfortable:

    • Check your thermostat: your thermostat controls your home’s temperature. A comfortable setting is usually 18-21°C. Make sure your heating responds when you adjust it.
    • Bleed your radiators: air can get trapped over the summer, causing uneven heating. Use a radiator key to release the air until water starts to escape, then close the valve.
    • Check your carbon monoxide detectors: ensure they’re working correctly and have fresh batteries. 

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