Take part in the Four Million Homes programme
Want to learn more about your rights as a social housing resident? Join the Four Million Homes Programme and gain access to free online guidance, training events and webinars.
What is the Four Million Homes Programme?
The Four Million Homes programme is a new government training scheme funded by the Department for Levelling Up, Housing and Communities and has been designed to help improve resident engagement and action for change in social housing.
The programme aims to provide free accredited training sessions to residents through a series of face-to-face events, webinars, and online resources.
The sessions cover various topics including advice on getting action for damp and mould to webinars on what to expect from your landlord when you report anti-social behaviour.
How to sign up
Visit the Four Millon Homes website to learn more about upcoming courses and webinars and how to book your place.
What to do if you’re unhappy with how we’re managing an issue you’ve reported
If you're unhappy with how we're investigating an issue you can use our online form to make a formal complaint.
Our Complaints team will acknowledge your complaint and take the necessary steps to investigate what has gone wrong and what needs to happen to put things right.
Visit how we deal with complaints to learn more about the process and what you can expect once you've logged a complaint.