Back to news

Our co-design action group is ready to meet you

Woman reading writing off the wall

Earlier this month, we asked any residents interested in helping us build our future customer engagement offer to join our co-design action group. This action group is now ready to listen to you.

Published: 24/05/2023

The new group includes six Peabody residents and our engagement team, working together to establish our new customer engagement activities.

Thank you to everyone who applied to join the group; we enjoyed meeting everyone and discovering more about why you wanted to get involved. 

What's next for the group

Throughout June, the group will visit community centres across our regions to host listening sessions and meet with residents and customers in our neighbourhoods. They'll be asking for your ideas and suggestions to help form our future customer engagement offer.

There'll be free refreshments, and everyone who attends will receive a £20 multi-store gift card as thanks for sharing your time and thoughts with us.

Where are the listening sessions be held?

The action group is hosting four in-person and one online session at:

The Sandringham Hub, Houghton Regis 

Friday, 2 June, 6-7pm. For residents in our Noth Counties Region.

The Nest, Thamesmead

Wednesday, 7 June, 6-7pm. For residents in our South London region.

The Unity Centre, Brent

Monday 12 June, 6-7pm. For residents in our Northwest London region.

Book your place.

Pembury Community Centre

Monday 19 June, 6-7pm. For residents from our Northeast region.        

6-7pm, Wednesday 21 June.

For residents from across all our regions.

Gift card for everyone who attends

We appreciate you sharing your time and ideas, so we're giving everyone who attends a £20 multi-store gift card as a thank you. Everyone is welcome at more than one session, but you'll only receive one thank-you gift card overall.

How to join the sessions

You can book your place on any of the above sessions by clicking on the links next to each session and following the instructions to book.

Then just come along on the day – you don't need to bring anything other than your ideas and suggestions to help develop our new customer engagement offer.

If you need any help accessing Zoom, please get in touch with our customer engagement team at, and one of the team will be in touch.

Contact us if you have any questions

If you have any questions about the sessions, you can find out more on our online customer engagement community, The Garden, or you get in touch with our customer engagement team at, and one of the team will be in touch.

Visit our resident involvement page to learn more about our current offer.

Contact us

Got specific questions about Peabody? We’re always happy to help.