October 2025 Newsletter

Neighbourhood team

Heating and hot water

Thank you to everyone who has been supporting the work to resolve the ongoing issues with heating and hot water by allowing access to your home.

At the time of writing, around 200 units have been successfully serviced. If you haven’t had your service done, we cannot stress enough how important it is to allow us to do this. It is vital for the Fish Island Village hot water system that all residents confirm appointments and provide access.

We would like to continue to reassure all residents that we won’t change the temporary boiler setup, which is supplying heating to the estate, until the fix is complete and working.

What if I need to rearrange my appointment?

If you need to rearrange your appointment, please get in touch by email or calling 07977 761748. You can also visit the concierge and to T Brown’s Resident Liaison Officers.

Hard landscaping – paving and bollards

You may have noticed work taking place at the end of October. Our contractors were digging trial pits to help them review the pavement issues that residents have been experiencing. Civil Engineers are now reviewing the findings on site, and this will inform the next steps.

We’ll let you know any updates or upcoming works once we have this information.

Soft landscaping – plants and green spaces

We are currently in the tender phase for these works and are in communication with tree and plant suppliers. We’ll let you know more about this as we move forward.

Read your full local newsletter