Couple Discussing Bills

Everything you need to know if we’ve sent you one.

Published: 02/10/2026


We might have recently sent you a Section 20B notice. If that’s the case – don’t worry, it’s not an unexpected bill.

Instead, it’s a legal document we have to send if we’re late working out your final service charge.

If you’ve been sent one and you have questions, please read our FAQ for answers.