Being a good neighbour

Your home should be a safe, secure and comfortable place. But sometimes, what’s going on next door can affect how you and your family feel.

Published: 30/06/2025

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That’s why we’re encouraging everyone to be a good neighbour – not just during Antisocial Behaviour (ASB) Awareness Week, but all year round. 

It’s normal to feel a bit annoyed by things neighbours do from time to time . But being a good neighbour works both ways. 

What you can do to be a better neighbour: 

• Keep noise down – especially early in the morning or late at night. If you’re planning something noisy, let your neighbours know in advance
• Pick up after your pets – no one wants to step in dog mess. And if your pet’s being noisy, try bringing them indoors so they don’t disturb your neighbours
• Look after shared spaces – keep communal areas tidy, use bins, and be considerate in car parks
• Keep an eye on your children – kids should feel safe playing outside, but make sure they’re not upsetting others or causing damage
• Say hello to new neighbours – a quick chat when someone moves in can help build a better relationship and avoid issues later on. Plus, having a friendly face nearby can make a big difference 

Having problems with your neighbour? 

If it feels safe, have a chat with them first to see if you can resolve things. Most of the time, they won’t realise they’re causing a problem.

• Stay calm and friendly – if you’re angry, they might get defensive and it’ll be harder to have a good conversation
• Be clear about the problem and how it’s affecting you
• Think about possible solutions so you’re going in with something helpful, not just a complaint. 

Need help talking to your neighbour?

If you don’t feel comfortable having a conversation, you can contact our advice and wellbeing service for support. 

If you think you’re experiencing ASB, let us know. We’re here to help. 

Report ASB

Our Good Neighbour Policy

Our Good Neighbour Policy is our commitment to creating safe, respectful and supportive communities. We encourage residents to be considerate of one another and to resolve minor issues informally wherever possible. While we aim to foster positive relationships between neighbours, we also have clear procedures in place to address more serious issues when they arise. 

Read our Good Neighbour Policy