If you are experiencing damp and mould issues in your home, please get in touch with us immediately. We understand how distressing this can be and want to put it right. We have a new specialist team in place, and it is our priority to make sure everyone has a warm, safe and dry home.

Your information

I am a:
Please choose your landlord from this list:
The issue is in:
Have you reported the issue to us before?
The repair is for:

More details

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Are there any issues with windows being stuck, broken extractor fans or ventilation systems that don't work? *
Does the surface impacted by the damp or mould that you're reporting, have an artex coating?
Do you have any children under the age of 16 who live with you?
Do you or any of the people living with you have any disabilities?
Do you or any of the people living in your property consider themselves vulnerable?

Appointment preference(s)

We want to make sure that our repair staff come to your home when it's convenient for you and your family. Please select the time(s) that suit you best below:
Choose a timeslot: If you are reporting a repair within a new build property, we'll contact you separately to make an appointment. The timeslots below may differ.
Is anyone in your home self-isolating?

Data protection

We take our data protection responsibilities seriously and collect, store and process data in line with data protection law. To find out more about how we use your personal information please visit our privacy policy statement.