If you’re not happy with the level of service we’ve provided, please use the online form.

You can call us too on 0300 1233456 and speak to one of our dedicated contact centre team. 

  • Our contact centre team will work with you and take action to resolve issues as quickly as possible
  • You can choose to have an issue logged as a formal complaint at any point by letting our dedicated contact centre team know. 

To make sure you receive the right information for your property, please enter your postcode and door number only (e.g. Flat 6 - enter 6. Flat A - enter street address number).

Not a customer and you have a question, please call 0300 123 3456 and we’ll be happy to help.