Peabody and Catalyst joining together

Peabody and Catalyst have joined together. As a result of the merger, we are now working together to provide services to over 104,000 homes and 220,000 customers across London and the Home Counties.

Published: 01/04/2022

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Catalyst will initially be a subsidiary of Peabody and the organisations will gradually merge to form a new single housing association by April 2023, which will be called Peabody.

About the new Peabody

Our new organisation reflects the values and history of Peabody and Catalyst, and by joining together, we’ll go further and faster with our plans to improve our services and invest in our homes and communities.

Our purpose is helping people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of our new organisation.

Peabody Chief Executive Ian McDermott said: "Our customers will be front and centre of our new organisation. Our increased scale will allow us to invest more in services, homes, technology and our people. We want to transform our services for the better, working with customers to create and design services that help them get things done easily and quickly. We’ll be focused on getting the basics right, including delivering an effective repairs service, and also fostering a people-first culture throughout the organisation. We are determined to make the most of this huge opportunity to make a positive impact and help people flourish and succeed in their lives.”

How will this merger affect our customers?

All customers can continue to access services in the same way and may not see any immediate changes. Delivering good services, investing in our existing homes and ensuring that people have visible and accessible local contacts are vital. Customers continue to be at the heart of our organisation and we are absolutely committed to investing in our local communities.

In the consultation, customers told us they would like to have local contacts and a stable and visible neighbourhood management team. We'll have a stronger local focus with a regional structure, better access to digital services, and local teams working with customers to get things done more quickly.

We will, however, remain close to our existing communities and will work tirelessly to improve our day-to-day services, particularly repairs.