Hammersmith Estate residents have their say

We’ve been speaking with residents at our Hammersmith Estate to find out the key issues that matter to them and ways we can improve our services.

Published: 11/03/2022

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Hammersmith & Fulham Council Leader Stephen Cowan and Cllr PJ Murphy, Mayor of H&F, joined our local neighbourhood, estate, and property services teams on a walkabout of the estate, followed by a two-hour drop-in surgery at the community centre.

Listening to residents

This was an opportunity for residents to report any issues to us in person and share their views on the improvements they would like to see. The sense of community across the estate was clear and residents shared lots of ideas, including how to use the community space to help people thrive. We’re pulling together the ideas, feedback, and reports from the visit into an action plan, which will be discussed at a follow-up meeting on the estate this month.

Richard, Treasurer of the Hammersmith Estate Residents’ Association said: “It’s been a while since residents have been able to have a walkabout with Peabody staff and it was great to see such big turnout on the day. We feel the walkabout went very, very well and we are already seeing things improve. The building materials have been removed and flowers have been planted in their place and some of the old bikes have been removed as well. There’s still more to do but we have made a really good start!”

Claire Morton, Assistant Director of Neighbourhood Services at Peabody said: “This walkabout is part of the work we’re doing to listen and improve our services and the experience of our residents. The feedback from this visit is very valuable to us and we’ll be developing a plan to follow-up on any issues and make sure residents’ views are acted upon. This is also a great example of local partnership working, and we’re pleased to have the support of the council in delivering even better services to our residents.