Both parties who wish to exchange need to contact their landlord to complete a mutual exchange application form.

Each mutual exchange party should complete the forms and return them to their own landlords.

The landlord will then assess these, and arrange to visit the tenant to inspect the property and identify any issues such as repairs that need doing.

The landlord will also liaise with the other party’s landlord to verify who is in the household and whether the property is suitable so they can agree the exchange.

Both landlords have 42 days to agree or refuse the exchange.

Can you send me a mutual exchange form?

If we're your landlord please contact us for a mutual exchange form. 

Welcome mat

Resident Handbook

Find important information about your home and our services
Woman at computer screen

Contact us

See all the ways you can get in touch with us to talk about your rent and finances, household permissions, neighbourhood enquiries and repairs.