Our caretakers are responsible for cleaning the communal areas on estates where the roads belong to Catalyst.
If the roads belong to the council, then it will be the Local Authority’s responsibility to clean them.
If the property is owned outright by the customer it will then be their responsibility to clean and maintain.
If you would like to report any Catalyst communal areas that require cleaning or maintenance you can report this online or by contacting us.
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See all the ways you can get in touch with us to talk about your rent and finances, household permissions, neighbourhood enquiries and repairs.