You can request your personal information in several ways:

  1. Contact us by phone.
  1. Write to us.
  1. Contact us online

In any case, please tell us exactly what information you would like and for what time period.

If you make your request by post or online, please provide identification along with your request so that we can be confident we are releasing your personal information to you only.

This can be anything with proof of your name and proof of address such as a current passport, current UK or EEA photocard driving licence, benefits book, or letter from benefits agency, council tax bill, or any gas, or electric bill from the last 3 months.

What happens after I have made a request for my personal information?

The Data Protection team will acknowledge your request within three-five days. At this point they may ask for further details or clarification, then we have 30 calendar days days in which to provide you with the information that you have requested.

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