Your options explained
Help and tips when looking for a Peabody home.
We offer a range of homes and tenures here at Peabody, which are often dependent on individual circumstances. We understand that this can be confusing for anyone looking to live in one of our homes so we hope you find the answer you're looking for here. If you need further help, please contact us.
Please select from the topics below.
- Social housing
- Rent a home — open market
- Rent a home — intermediate market
- Rent a home — social housing
- Buy a home — options for Peabody tenants
- Buy a home — options for non-Peabody tenants
- Swap a home
- Homes for over 50s
- Supported housing
You can also download our leaflet: Rehousing options leaflet (pdf, 30kb)
Learn more about applying for social housing homes with us.
If you're not a current Peabody resident
If you want to live in one of our social housing homes, you'll first need to contact your local authority.
Most local authorities/councils have a housing waiting list so you’ll need to apply to go on that. Once you’ve done so – assuming your application is successful – you'll then be able to apply for any available social housing homes (including Peabody's).
- Transfer List Review
We have reviewed our Transfer policy to ensure that we are making the best use of the limited number of empty homes we have available and to help those in the greatest housing need. In developing our new policy, we consulted with all of our tenants on our transfer list to find out their views about some of our proposed changes. This consultation was undertaken at the end of 2017 and we have incorporated all of this feedback into our new policy. As part of the review of our Transfer policy, we have revised the banding categories which we use to determine the priority of any application for a transfer. These are outlined below. As part of this review, some tenants are no longer eligible to remain on the transfer waiting list. We contacted these tenants on 16 March 2018 to let them know that their application is no longer eligible and that they have been removed from the waiting list. Applicants remaining on the list but in a different banding were also written to. Affected applicants will be removed from the transfer list on 29 March 2018.
If you're already a Peabody or Gallions resident
We have a limited number of properties available to Peabody residents who wish to transfer to another home within Peabody. As demand is so high, we can only transfer those residents who fall into our priority criteria. These are listed below (those included in banding A1, A2 and A3 are assessed by a Priority Move Panel).
|Reason for transfer (from highest to lowest priority )
|Health and disability||B1|
|Under-occupying successors or someone with an additional right to a tenancy following the death of the tenant||B2|
|Under-occupation affected by the Welfare Reform Act (also known as the 'bedroom tax')||B3|
|Severely overcrowded households - two or more bedrooms||B4|
|Under-occupation by two or more bedrooms for those not affected by the Welfare Reform Act||C1|
Next Steps scheme and supported housing move on
Older people's housing bands
There are also three bands for older people who may want to move into supported housing. These are determined by the level of need.
|Banding||Number of points|
F1 has the highest priority. Where a resident is assessed for older persons’ housing and their needs/risk assessment score is higher than 500, they will not be eligible for older persons’ housing because the nature of the housing will not provide adequate support to the resident. In these cases, support officers will work with the resident to identify alternative options for re-housing.
Introduction of Choice-Based lettings
At the end of 2017, we consulted with all of our tenants on the transfer list to ask them what they thought of a new choice-based lettings scheme. A choice based letting system would allow you to see all of the available properties and you can bid for the home which best suits you.
Following this consultation, we are planning to introduce a new choice-based letting scheme for all Transfer applicants. We will advertise available empty homes on a website and approved transfer applicants will be able to place a bid for a home. We encourage all applicants to be active in expressing interest in available Peabody properties. We will also make direct offers where appropriate.
We will provide you with much more information about the new scheme in the coming weeks including how you can register and bid for homes.
If you are a former Family Mosaic resident
Family Mosaic tenants are currently using a Choice-based lettings website called www.ellcchoicehomes.org.uk. When you log in, you will be asked to enter your memorable date. Unless you have changed this yourself, the date is your date of birth in the format: DD/MM/YYYY.
The CBL website is also mobile/tablet enhanced. If you visit the website on a mobile device, you will automatically be redirected to the mobile version. If this does not happen, please go to m.ellcchoicehomes.org.uk.
You can place one bid in each cycle. The period when you can place a bid runs from Wednesday morning until Friday midnight and from Saturday morning until the following Monday midnight. Support and advice is available by calling us on 0300 123 3456.
Our market rent homes ('open market') are equivalent to private sector rents in the same area. Homes available at open market rent are open to anybody who is in employment and able to demonstrate they can pay the rent. Tenants are issued a six-month assured shorthold tenancy agreement.
- Market rent guide (pdf, 129kb)
sets out what you need to do to find a home and covers deposits and other fees, references, information on the tenancy and the bills and services you would be responsible for.
We're accredited by The National Approved Letting Scheme, a Government-backed scheme which offers peace of mind to tenants through the knowledge that the firm they are dealing with offers clearly defined levels of customer service and standards.
Intermediate market rents are normally 20% lower than open market rates. If you want to rent one of these homes, you’ll need to first register with Homes for Londoners.
You will be required to complete a financial assessment with your prospective landlord.
- Intermediate market rent guide (pdf, 129kb).
We're accredited by The National Approved Letting Scheme, a Government-backed scheme which offers peace of mind to tenants through the knowledge that the firm they are dealing with offers clearly defined levels of customer service and standards.View intermediate market rent listings
What is social housing?
Social housing is rented accommodation, often allocated according to need. It is let under secure or assured tenancies.
Who is eligible?
This is determined by local authorities, and people are prioritised according to the banding they are given.
How do I apply?
Complete an application form at your local council. They will assess your housing need and may house you, put you on a waiting list or advise you of alternative options.
Bid for a property via choice-based lettings
If you are accepted and your council runs a choice-based lettings scheme, you can view and bid for Peabody properties instead of going on a waiting list.
There are a number of ways you can potentially buy a home if you’re a Peabody or CBHA tenants:
Right to Buy and Right to Acquire
This gives you the option to buy your current home at a discount. As of April 2012, the Government increased this discount to up to £75,000.
This is a scheme primarily for council tenants, however, if you have a secure tenancy with us, you could be entitled to Preserved Right to Buy.
If you don’t qualify for Right to Buy, you may qualify for Right to Acquire (see below).Learn more about Right to buy
You can find Peabody shared ownership homes on the Peabody Sales website.
Another source is Share to Buy where you'll also find homes sold by other housing associations. This is a free service for people looking for low cost options to buy a home. Once you’ve registered and been accepted, you can search for shared ownership properties.
Register your interest in available private homes or those soon to be launched on our Peabody Sales website. We plough the profits we generate from the sales of our unique new homes back into affordable housing and our community services.View Peabody private sale and shared ownership homes
Homes in development
Many of our housing developments have received industry recognition for their innovative design and community focus. New Peabody homes will be available through various schemes, including shared ownership, Affordable Rent, outright sale, housing for older people.View Peabody homes in development
If you have a Peabody secure or assured tenancy, you can swap your home with Peabody, other housing association and council tenants. This is known as a mutual exchange.
- If you have previously been a Peabody resident please view the mutual exchange policy (pdf, 38kb) and complete the mutual exchange application form (pdf, 133kb).
- Former Family Mosaic residents should please contact the Customer Care Line on 0300 123 3456 to start the process (please select option 2).
The following schemes are available to Peabody residents and administered by external agencies:
Referrals for homes for the over-50s come from the local authority. Please contact your local council to find out more.
Older people's shared ownership scheme
Aged 55 or above? You may be able to buy shared ownership of a property in London through the Older People’s Shared Ownership scheme, run by Help to Buy. This is a free service, for people looking for low-cost options to rent or buy a home.
Please visit Homes for Londoners for more information.
Our supported housing schemes provide both housing and support to help vulnerable people live as independently as possible in the community. Each scheme specialises in meeting a particular support need, such as disability, mental health or substance misuse.
Please contact your local council to find out about the supported schemes in your area.
People with long-term disabilities
You may be able to buy shared ownership of a property in London through the Home Ownership for People with Long-term Disabilities (HOLD) scheme, run by Share to Buy. This is a free service, run by housing providers London and Quadrant and Metropolitan Home Ownership, for people looking for low-cost options to rent or buy a home.
Looking for supported housing for older people?Visit Homes for the over 50s