To make sure you receive the right information for your property, please enter your postcode and door number only (e.g. Flat 6 - enter 6. Flat A - enter street address number).
Not a customer and you have a question, please call 0300 123 3456 and we’ll be happy to help.
We've got your postcode
If you would like to change the postcode used, please .
Other ways to contact us
Make a complaint by phone:
- Our phone lines are open 8am–8pm, Monday to Friday and 9am–1pm on Saturday
- If you rent your home from us, please call us on 0300 123 3456
- If you are a leaseholder, please call 0300 123 2209.
Make a complaint by post:
Download a copy of our complaints form (PDf 104kb) to print and return to us by post:
Freepost Plus RRZY-EGGH-KEBY