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This section contains information about your home and our services. If you can't find what you're looking for, please contact us.
Look for topics about our repairs service, housing & estate services, rent & service charges, and other support you may need. Please enter your postcode to find your Resident Handbook information.
Important notice for our customers
To make sure you receive the right information for your property, please enter your postcode and door number only (e.g. Flat 6 - enter 6. Flat A - enter street address number).
Not a customer and you have a question, please call 0300 123 3456 and we’ll be happy to help.
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We’re sorry, but the details entered didn’t match our records. Please check and ensure your details entered, are in the correct format: Post Code - SE1 7JB, House/Flat Number - 45 (e.g. if you live in Flat 6 or 6B you just enter the number 6).