Yes, you'll need written permission from us before you keep a pet.

The process is different depending on whether you're renting your home from us or you're a shared owner or leaseholder.

  • If you're a leaseholder or shared ownership customer your rights will depend on various factors, such as the type of housing you live in and the conditions of your lease. 
  • If you live in supported, or sheltered housing, you should contact us as you may also have different rights to keep a pet depending on the scheme or accommodation in which you live.

If this is your case please contact us.

Welcome mat

Resident Handbook

Find important information about your home and our services
Woman at computer screen

Contact us

See all the ways you can get in touch with us to talk about your rent and finances, household permissions, neighbourhood enquiries and repairs.