Who to contact if you're experiencing domestic abuse, how we respond and which agencies we work with.

Facts and figures

(source: Women's Aid)

  • Each year 1.4 million women suffer some form of domestic abuse in England and Wales
  • Each year 700,000 men suffer some form of domestic abuse in England and Wales
  • 1 in 4 women experience domestic abuse during their lifetime 
  • 2 women are killed each week in England and Wales by a current or former partner
  • 1 in 4 people identifying as Lesbian, Gay, Bisexual or Transgender experience domestic abuse during their lifetime

Experiencing domestic abuse?

We offer specialist support — including referrals to other agencies who can arrange emergency accommodation — and general advice and guidance.

To report domestic abuse, or if you have any concerns or questions, please contact us by ringing, emailing, or completing the form below. Here are the details:


In an emergency please call the police (999).

Contact us

Call us: 0800 022 4040 (free from landlines) or 020 7021 4444. Lines are open 8am to 8pm Mon-Fri.

National Domestic Violence helpline

A national helpline which is available every day of the year.
Freephone: 0808 2000 247

Or complete this form

What happens next?

If you contact Peabody, one of our Community Safety Team will be in touch with you within one working day.

We'll assess your current situation. To make sure you get the right support we may work with other agencies such as Refuge, Victim Support, Women's Aid, the police and local authorities.

In high risk cases, we may make a Multi-Agency Risk Assessment Conference (MARAC) referral. 

We may take legal action, which can result in the offender losing their home, in order to protect you, our residents and the local community.

Other resources

National Domestic Violence Helpline
Peabody's domestic abuse factsheet (pdf, 120kb)
The Domestic Abuse Housing Alliance