Shouting or arguing is not anti-social behaviour unless it’s persistent or excessive.

If you can hear your neighbours shouting or arguing you should try speaking to them when things have quietened down. If you are concerned for anyone’s safety please report it to the Police immediately and let us know as well.

Please consider whether this is a one-off argument or a regular occurrence. Does it sound like a disagreement between two people or is this something more concerning where someone’s safety could be at risk?

Try not approach your neighbour immediately about this as they will already be in a heightened emotional state and this might not help the situation. Wait until things have quietened down and then either go and speak to them directly or post through a Dear neighbour card or request it from our Customer service team.

If you are concerned for anyone’s safety then please contact the Police on 999 in an emergency or 101 with your concerns.

Alternatively, you can call the National Domestic Violence Helpline for free on 0808 2000 247.

If there are children involved you can also contact the NSPCC on 0808 800 5000 or your local authority Child Protection Scheme via

Once you have done this please contact us to let us know.