- All about repairs
- Rent and service charges
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- Resident involvement
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- Homeowner information
- Health and safety
- Succession and assignment
DIY work is not considered anti-social behaviour unless it’s outside of agreed hours.
Most people will do some DIY in their homes and this can mean noise for a period of time. We have no objection to DIY but ask tenants to first speak to their neighbours before carrying out any noisy work and agree on what times are best to avoid intrusion.
If you are disturbed by DIY work you should first speak to your neighbour as they might be able to do the work when you are not at home. You can also leave them a ‘Dear neighbour’ card or request it from our Customer service team.
Contact your local Environmental Health Team as they can advise on what is acceptable or speak to our Customer service team.
You can also contact your local authority noise team. Their details can be found by visiting www.gov.uk/report-noise-pollution-to-council and doing a search using your postcode.