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All about repairs
Everything you need to know about our repairs service.
When you first report a repair to us we will follow our repairs process. Please note that not all repairs can be completed on the first visit.
Report a repair
0800 022 4040 or 020 7021 4444
(emergency service operates 8pm–8am and at weekends and public holidays)
NB Our online repair-reporting service is currently unavailable but we are investigating alternatives. In the meantime, you can use our report an issue form.
Call 020 7922 8500.
What repairs you - as a tenant or homeowner - are responsible for.
Learn about the other companies who help us to deliver services.
Help with those odd jobs around the home (with a special deal for those aged 65+ and/or disabled).
How we can help those who may struggle getting around their homes.
What to do if you have concerns about pests.