Need a rent statement? It's now available via your online account.

You can view and download a copy of your rent statement by logging onto your online account.

It has all the information contained on your quarterly rent statement, and can show transactions up to 12 months ago. Find out how to get up and running below.

Step-by-step guide

  1. First of all, login to your account or, if you don't have one, register a new account (you'll need your 19-digit allpay number).
  2. Click on "Rent and service charges" at the top of the screen:

    rent statement

  3. Scroll down until you see "Download your rent statement". Choose your date range (within the past 12 months) and click on "Create pdf" (you'll need the free Adobe Reader to do this):

    Rent statement
  4. You can now save or print the statement.  

Watch our video

We've also prepared a short video to give you an overview of all the things you can do through our online account. If you have any questions, please call us on 020 7021 4444 or 0800 022 4040. (If you're a resident of Gallions, please call 0300 123 1237.)

Rent or payment queries?

Finally, would you like to ask us about your rent / payment/ service charges etc?

Send us a message below and we'll get back to you as soon as possible: