Here's everything you need to know — including a short 'how to' video guide.

Creating a resident online account enables you to monitor your rent and service charge statements, set up direct debits and more.

How to register

  1. You'll need your allpay number: this is a 19-digit number that appears on your rent card.

    If you can't find it please call us from 8am-8pm on  020 7021 4444 or 
    0800 022 4040 (free from landlines, mobile charges may apply).


    If you're a former resident of Gallions, please call 0300 123 1237 (free from landlines). Lines open: 8am–8pm, Monday to Friday.

    If you're a former resident of CBHA, please call 020 7922 8500.
    Lines open: 8am–5pm, Monday to Friday.
  2. You'll need your full postcode.
I'm ready to register


Video guide to registering


Do you need more help or more information? Please call us on 020 7021 4444 or 0800 022 4040 (Gallions residents please call 0300 123 1237 and CBHA residents call 020 7922 8500).

Register now