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All about repairs
Everything you need to know about our repairs service.
When you first report a repair to us we will follow our repairs process. Please note that not all repairs can be completed on the first visit.
Report a repair
0800 022 4040 or 020 7021 4444
(emergency service operates 8pm–8am and at weekends and public holidays)
NB Our online repair-reporting service is currently unavailable but we are investigating alternatives. In the meantime, you can use our report an issue form.
Waltham Forest resident?
Call 020 7922 8500 and select 'option 1' to contact PGM.
What repairs you - as a tenant or homeowner - are responsible for.
Learn about the other companies who help us to deliver services.
Help with those odd jobs around the home (with a special deal for those aged 65+ and/or disabled).
How we can help those who may struggle getting around their homes.
What to do if you have concerns about pests.