Annual Complaints Performance and Service Improvement Report 2025-26
We want residents to get a good service from us, and complaints help us understand where we need to…
07/10/2026
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Whether it's community news, our latest campaigns or us asking for your help - you'll read it here first.
Check out our latest articles to make sure you know what's going on where. See who's won an award or if there's something happening in your community. We'll also post articles here if we're looking for people to take part in a customer survey.
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Bushey artist holds first exhibition in his 70s after hidden talent discovered by Peabody manager
A Bushey artist in his 70s has held his first public exhibition after decades of creating extraordin…
06/10/2026
New Salisbury Manor Community Hub opens in Waltham Forest with packed programme of activities
A new community hub has opened in Chingford Hall, Waltham Forest, creating a permanent space for loc…
05/10/2026
What is a Section 20B notice?
Everything you need to know if we’ve sent you one.
02/10/2026
You'll now have more information about us, our work and how it affects you.
You’ll now have access to a much wider range of information about our services and the impact they’r…
30/09/2026
New standard for better services
From Thursday 1 October, a new government Competence and Conduct Standard will help make sure you re…
21/09/2026
Complaints Panel: residents driving service improvement
Over the last year, our resident Complaints Panel has been helping inform how we learn from complain…
19/08/2026
Town Mayor helps residents celebrate 10 years of community at Greenfields later living
Residents at Greenfields later living community in Leighton Buzzard welcomed the new Town Mayor, Cll…
18/08/2026
Families celebrate new playground and community garden at Tachbrook Estate in Pimlico
People on the Tachbrook Estate in Pimlico are enjoying a new playground and ball court, alongside gr…
13/08/2026
New social supermarket opens at Walworth Peabody Estate
A new “social supermarket” has opened at the Walworth Peabody Estate, offering low-cost food and eve…
21/07/2026
Thousands in Essex supported to stay well in their homes
Thousands of people across Essex will continue receiving practical support from us, after Essex Coun…
29/06/2026
Community helps bring Dagenham's history to life
A new public artwork has been unveiled at Dagenham Green to honour the Ford Dagenham sewing machinis…
25/06/2026
Pimlico grandson remembers lifesaving local hero
Residents in Pimlico are remembering a neighbour whose quiet courage helped save lives during the Se…
14/05/2026
Public Living Rooms project launches with Pembury pop-up
New shared spaces called Public Living Rooms are opening in communities across England, creating wel…
11/05/2026
Our latest inspection result: what it means for you
We’ve recently been inspected by the Regulator of Social Housing, and they’ve now published their fi…
01/05/2026
New publication celebrates big impact of small projects backed by Thamesmead Community Fund
Dozens of local people and grassroots groups in Thamesmead have been recognised in a new publication…
29/04/2026