Christmas and New Year's opening hours
Information about our contact centres, including numbers to ring in an emergency.
Peabody and CBHA residents
Peabody Direct, our customer services department, closes at 5pm on 23 December. It will open again at 8am on Tuesday 3 January 2017. We will be providing an out-of-hours service to deal with emergency calls, including repairs, during this time (this is also for CBHA residents).
To contact us in an emergency, please phone Peabody Direct as usual on (020) 7021 4444 or freephone 0800 022 4040.
Gallions' customer services department will also close at 5pm on 23 December and will re-open at 8am on Tuesday 3 January 2017.
There will be an emergency service will deal with calls, including repairs, during this time. If you are a Gallions resident who has an emergency, please phone 0300 123 1238.
Please note that we will not be processing emails or online forms during the holiday period.
We expect to receive high volumes of calls on Tuesday, 3 January. Please call later in that week if your call is not an emergency.