Peabody Home Energy Advice Service

How to save money and energy in your home.

Advisers can visit you at home. They'll give you practical advice about using your heating system, radiators and thermostat – helping you to keep warm while keeping bills under control. They can also advise on switching energy and water tariffs and applying for help to pay your energy bills.

Peabody residents who've used the service save an average of £160 a year when they follow the adviser's recommendations.

We give advice to residents on:

  • how to switch your energy supplier
  • reducing electricity and gas use
  • energy and water debts
  • water saving freebies
  • reading meters
  • keeping water bills low
  • energy grants such as the Warm Home Discount grant (£140 towards electricity bills if eligible)
  • staying warm and well in the home
Book your free home energy advice visit

Below are some of their top tips. If you have any questions, or would like more advice, please contact the team via the form below: 

Tips on reducing your bills

  • The cheapest way to pay is by direct debit
    You'll normally get about a 5% discount. Energy companies have to use the Direct Debit Guarantee, which means they can’t take money out of your account without your permission. And if they want to change the amount you pay, they have to write to you first. 
  • Buying both gas and electricity from one company is the cheapest way to pay
    This is known as a "dual tariff".
  • Consider changing your tariff
    If you have a copy of your bills and you can get on the internet, then you can check how much you can save by visiting www.energyhelpline.com
  • Book your free home energy visit
    Contact Peabody HEAT — our Home Energy Advice Team — who can visit your home and help you switch. The team can also give you advice on using your heating and electricity more efficiently. 

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Receiving benefits or Pension Credit?

You may be able to claim extra help towards the cost of your energy bills. These include (the links below go to government website):

Household tips

Watch our videos below

Information about storage heaters and damp and condensation.
Do you have questions about your storage heaters? Want to find out about damp and condensation? Watch the video below to find out more.


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