Request a repair
Find out how to request a repair. You can do this online through your My Peabody account or by calling us. If it’s urgent you need to call.
Report damp, mould and condensation
If you’re experiencing damp and mould issues in your home, please get in touch with us immediately.
Report anti-social behaviour
We take anti-social behaviour very seriously and won’t tolerate it in any form. If you let us know, we’ll do all we can to tackle it.
Raise a concern
Make a suggestion
Third party enquiry
Report tenancy fraud
If you suspect a Peabody property is being illegally sublet, please contact us - anonymously if you prefer.
Complaints: your options
If you're not happy with the service you've had from us, let us know so we can put it right.
Telecommunication services
Here's where you can find information about telecommunication technology at Peabody.
Subject Access Request (SAR)
Report a cyber security vulnerability
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Unreasonable communication
The vast majority of our residents are positive, polite and respectful. It's only a minority that behave in a way that could be considered unreasonable.
When communication becomes unreasonable it prevents us from dealing with the issue in question and from providing a service to other residents.
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Have you been impressed by a member of our team?
If so, why not nominate them for a WOW! Award.
We encourage all our team members to demonstrate our values. They’re shared by colleagues, residents and The Board. And they bring us together with a joint focus on what matters most at Peabody.