- Who we are
- What we do
- Working for us
- Our performance
Report a repair
Before you report a repair, check to see who is responsible for it. Have you reported the issue to us before? If so, please have your reference number ready if you have it.
Call us: 0800 022 4040 (free from landlines) or 020 7021 4444. Lines open: 8am–8pm, Monday to Friday.
If you have an emergency after these lines have closed please still call the number above and you'll be diverted to our emergency service.
Alternatively, you can complete the form below: