If you are on a low income, you may be entitled to housing benefit to help you pay your rent.
We can help you with information on housing benefit and other welfare benefits advice.
Process for claiming housing benefit
Please visit the Government's Housing Benefit page for details on how to apply.
Your claim usually starts from the date that you hand in the form so please complete any forms as soon possible to avoid delays in receiving payment.
Where possible, always get a receipt for any forms or documents that you send.
What your housing benefit covers
Housing benefit may cover all of your rent, or only part of it, depending on your income and circumstances.
If you have other adults living with you your payments may be reduced to take account of their contribution to the family income.
Changes to your housing benefit
You must tell the housing benefit office in writing about any changes in your circumstances, for example family members leaving home, starting work, increases in your rent payments, that may affect your claim.
Falling behind with repayments
It is your responsibility to make sure that your housing benefits are paid.
If there is a problem with your payments, contact our welfare and benefits team for professional advice.
Mistakes made to housing benefits claims
If you think that the housing benefit office has made a mistake when assessing your claim, you can ask them to review their decision.
Contact our welfare and benefits team to find out how.
Who to contact for more help or advice?
Other support agencies you can contact: