Darwin Court awarded Quest Leisure Management Accreditation
Great news for our healthy living centre in Southwark
This is a tool for continuous improvement, designed primarily for the management of leisure facilities and leisure development.
The Quest Scheme defines industry standards and good practice, and encourages development and delivery within a customer-focused management framework.
The centre participated in a two-day process, including a mystery customer visit, where independent auditors assessed all aspects of its leisure service.
Auditors praised the high level of customer service, activities and compliance.