Older people services

Our befriending scheme, Well Met, runs in Wandsworth, Lambeth, Southwark, Westminster, Hackney, Tower Hamlets and Islington.

We accept referrals from other boroughs but it can take longer to arrange a befriender.

Volunteer befrienders are interviewed, recruited and given induction training before being introduced to one of our "befriendees".

Volunteer with us


Referrals come from a wide variety of sources. The requirement is that the person presents themselves as needing the support that a befriender might offer. This support can range from anything from a cup of tea and a chat, providing company on trips outside the home, to helping to source expert advice.


Most of our ‘befriendees’ are aged 60 and above, isolated or with mobility problems. This means that after a referral, an assessment will be carried out and if we can help, we will. As a result we do help some younger people who are housebound by illness or who have become socially isolated for other reasons.


Volunteers are from a wide variety of backgrounds and all must go through a DBS (Disclosure and Barring Service) check as part of our vetting process. 

Our minimum requirement on a volunteer’s time is 2–3 hours a week. This might include travelling time. As well as being a great way to "give something back" this is also the perfect way to gain experience and knowledge of social care, to access job opportunities and references. 

View our current volunteering opportunities