Publications
Engage (previously Peabody News)
Peabody News has been rebranded with a fresh look and a dynamic new name, Engage.
The full-colour, 16 page magazine brings information about Peabody opportunities directly to our tenants and leaseholders, as well as highlighting important Peabody news.
Our resident newsletter Engage is published three times a year and is posted out to residents.
Residents are regularly needed to join the Engage sounding board.
If you would like to get involved in the sounding board, or have a story idea, wish to submit a letter to the editor, recommend other contributions, or be added to the distribution list, please email communications.
Current and past copies of Engage are available for download in PDF (below). If you require a hard copy please contact Peabody Direct.
Engage spring 2010 (1.34MB)
Engage autumn/winter 2009 (4.29MB)
Engage summer 2009 (2MB)
Engage spring 2009 (2.5MB)
Engage autumn/winter 2008 (1.30MB)
Peabody News summer 2008 (1.16MB)
Peabody News spring 2008 (2.50MB)
Peabody News autumn/winter 2007 (1.23MB)
Peabody News summer 2007 (1.28MB)
Peabody Times spring 2007 (918KB)
Peabody Times winter 2006 (1.01MB)
Peabody Times autumn 2006 (774KB)
Peabody Times summer 2006 (KB)
Community safety
Antisocial behaviour factsheet (pdf, 181 KB))
Domestic abuse factsheet (pdf, 195 KB)
Hate crime factsheet (pdf, 192 KB)
It is important to keep a record of all incidents of antisocial behaviour. You can download a community safety diary sheet here (Word, 83 KB)
Buying and selling your home
Your housing options (377KB)
Your Right to buy your home (427KB)
Guide to the right to acquire (174KB)
Social homebuy (631KB)
Guide to selling your home (1.17MB)
Guide to staircasing (1.17MB)
Flexible tenure (83KB)
Gas central heating
Residents' gas central heating handbook (240KB)
Aids and adaptations
Aids and adaptations (171KB)
Sheltered housing
Sheltered housing residents' handbook (620KB)
Digital TV
Introducing the digital TV switchover programme (466KB)
Your guide to the digital switchover programme (477KB)
Paying your rent
Paying your rent (150KB)
Lettings
Selections (2.61MB)
Lettable standard summary (347KB)
Resident involvement
Opportunities to get involved 2009 (233KB)
Complaints
Making a complaint (524KB)
Corporate information
Residents' handbook (1MB)
Repairs handbook (5MB)
Customer service charter (175KB)
Business plan 2009-12 (121KB)
Service promises statement (37KB)
Residents' annual review 2008-09 (128KB)
Residents' annual review 2007-08 (789KB)
Residents' annual review 2006-07 (411KB)
Customer panel end of year summary 2008-9 (58KB)
Customer panel end of year summary 2007-8 (36KB)
Customer panel end of year summary 2006-7 (29KB)
The SOUND Programme
Introducing the SOUND programme (682KB)
Preventing condensation in your home (238KB)
The Decent Homes programme
Introducing the Decent Homes programme (1.20MB)
Equality and diversity
Single equality policy 2009-14 (241KB)
Single equality action plan 2009-10 (215KB)
